Ordering

All the knives on my “Available” page are for sale at the listed price, plus shipping. Please quote order number or knife name from page, when ordering.

Custom Orders: A 25 % deposit is required on all confirmed orders, with the balance due upon completion of the knife. I might require a higher deposit, for unusual materials requiring C.I.T.E.S. permits or designs. Deposit is forfeited if the order is cancelled at any time by the customer.

Exotic Materials: Walrus - Narwhal - Elephant Ivory, Oosik, Whale and certain other natural materials might fall under special government regulations, which require me to apply for C.I.T.E.S. permits. I will ship those materials with the required documents, however this is no guarantee that your country does allow import of such. Please inquire for more information.

Payment: I accept, checks, money orders, cashiers checks in Canadian and U.S. Funds. I also accept credit cards via PayPal Please do not send card number via e-mail. Orders will be shipped after checks have been cleared.

Shipping: All orders will be shipped via Canada Post or courier, insured. All orders will be individual packed for secure shipping.

Returns: If you should for any reason not be pleased with your order, please call me. I will gladly be of assistance to you. Returns must be approved and returned to me in its original condition within 3 days of delivery. No used or altered items will be taken back. A restocking charge of 15% will apply. Workmanship is guaranteed on every knife. Misuse & abuse of the knife is excluded. "Flicking" folders open constitutes misuse and will void warranty.

Unfortunately I can not give any warranty on natural materials due to there inherent nature. I do my utmost to stabilize such materials as ivory, woods et. but this does not guarantee there long term stability. As well climate changes and customer care will also have an influence on them.

I will not accept any return COD packages. Items must be returned by regular mail, insured. Any other exchanges or returns approved subject to customer liability for freight costs incurred.